Privacy Policy

Information we collect

We collect information you submit through an inquiry, quotation request or direct communication.

• Name, company, email, country or region
• Product interests, quantities, target market and message content
• Technical security data such as IP address, request time and anti-abuse results

How we use information

We use the information to answer inquiries, prepare quotations, manage business relationships, prevent abuse, maintain security and comply with legal obligations. We do not sell personal information.

Sharing and international processing

Information may be processed by service providers supporting hosting, security, email, logistics or legal compliance. Because we serve international customers, information may be processed outside your country with reasonable contractual and technical safeguards.

Retention and security

Inquiry records are normally retained for up to 24 months, or longer when required for an active transaction, warranty, dispute or legal obligation. We apply access controls, encryption in transit, rate limits, audit logging and restricted administration.

Your choices and rights

Subject to applicable law, you may request access, correction, deletion, restriction or objection. You may also withdraw consent where consent is the applicable basis. Contact us using the details below.